What people ask most often

Securelink s.r.o., a Czech company based in Kozmice near Opava. You will find its details in the footer of every page.

Yes. SecureLink Talk, secure connections between sites and monitoring each work on their own. When you combine them, they fit together.

We prepare a price based on the scope – how many people, sites or devices, and what kind of management you want. After a short conversation we send you a proposal and a price, with no obligation.

No. In the form you can simply answer “not sure” – we will go through the details together and explain the proposal in plain language.

Only people your administrator invites. You create users and invitations yourselves in the web administration – nobody can sign up to the system on their own.

Wherever you choose. You rent the server in your own name from a provider we recommend, and we install the system on it.

No. Accounts are random numbers, and the app does not read the contacts on your phone.

On iPhone and on Android phones.

The administrator blocks it in one step and restores your account on a new phone. The app is also protected by its own lock.

Seven days at most, then they disappear from the phones on their own. You can set a shorter time in each conversation.

No. Messages and calls are encrypted directly on the phone and can only be decrypted by the recipient’s phone. The server cannot read the content of messages and calls.

Yes, anywhere your phone has internet access – over mobile data or Wi-Fi.

No. We connect your sites through an encrypted tunnel over the ordinary internet.

No. There are no open ways into your network from outside – cameras and devices can only be reached through the encrypted connection.

Their access is cancelled in one step and ends immediately.

Often yes – most common routers support the standard we use. If yours does not, we will supply and set up a suitable router.

Yes. They connect from a laptop or a phone just as securely as a branch does.

No. We can add monitoring to your existing network too.

By e-mail – both about the outage and about everything being fine again.

Yes. Monitoring also sees the devices behind the router at a branch and recognises when they stop responding.

Yes. The history and reports show when and for how long the connection was down.

Consultation, proposal and price, deployment and, if you wish, ongoing management. More in How we work.

With SecureLink Talk, you manage the system yourselves – the server is in your name and you have the web administration with a guide at hand. We provide technical support, updates and help with problems. For site connections and monitoring, we can also take care of management if agreed.

Use the I am a customer – I need help form. SecureLink Talk users can also write to their administrator directly in the app.

Please use the Report a security issue form – you can do so anonymously. Thank you.

Only what is strictly necessary. No cookies and no visitor tracking – we only have what you send us yourself through a form. More in our privacy notice.

Robots harvest public addresses and flood them with spam. A form also tells us straight away what you need help with, so we can reply faster and more precisely.